Senior ServiceNow Developer
Company: Verisign
Location: Reston
Posted on: May 20, 2025
Job Description:
Verisign helps enable the security, stability, and resiliency of
the internet. We are a trusted provider of internet infrastructure
services for the networked world and deliver unmatched performance
in domain name system (DNS) services.
We are a mission focused, values driven company where each
individual can contribute to building a stronger, more secure
internet. We offer a dynamic and flexible work environment with
competitive benefits and the ability to grow your career.We are
seeking an experiencedSenior Engineer -ServiceNow Platformwith deep
technical expertise in IT Service Management (ITSM), IT Asset
Management (ITAM), Platform Integrations, Discovery. The ideal
candidate will have proven experience designing, implementing, and
managing complex ServiceNow platform solutions. This role will
involve overall platform implementation, driving innovation,
ensuring system optimization, and responsible for solution design
for platform delivery. Ideal candidates demonstrate strong
leadership skills to guide technical teams and business
stakeholders.
Key Responsibilities:
- Platform Strategy:
- Lead the overall design of the ServiceNow platform, ensuring
alignment with business goals and industry and technical best
practices.
- Collaborate with business leaders, stakeholders, and technical
teams to develop and implement innovative solutions using
ServiceNow platform.
- Define platform roadmaps,by ensuring scalability, performance,
stability, and audit compliance.
- Lead the design of workflows, integrations, and modules to
extend the ServiceNow platform's capabilities.
- ServiceNow Implementation & Optimization:
- Drive the end-to-end implementation of ServiceNow solutions,
focusing on Core foundation, ITSM, ITAM, SecOPs, GRC, TPRM, and
other relevant modules.
- Manage platform upgrades and ensure all applications are
optimized and adhere to enterprise security and compliance
standards.
- Provide technical guidance to configure, customize, and develop
on the ServiceNow platform based on business needs.
- Manage the documentation of solutions, internal technical and
process knowledge base materials, and training of process owners
and stakeholders.
- Leadership:
- Provide process governance and technical best
practices.
- Providing mentorship and guidance for a team of ServiceNow
engineers
- Work closely with cross-functional teams (IT, Security,
Engineering, Finance, HR) to drive adoption and ensure platform
success.
- The ability to meet strict deadlines and other targets both
individually and as the leader of multiple teams, strong decision
maker.
- Stakeholder Engagement & Communication:
- Engage with executive leadership and management to understand
business objectives, providing solutions that deliver tangible
value and measurable outcomes.
- Coordinate with ServiceNow team management to ensure clear
communication regarding project status, challenges, and
milestones.
- Continuous Improvement:
- Establish technical governance and best practices to
continuously improve platform performance and operational
efficiency.
- Stay current with the latest ServiceNow trends, releases, and
best practices, proactively applying new technologies and
functionalities to enhance the platform.
- Create a safe space for engineering team members to experiment
with technical solutions that may solve organizational
problems.
Required Qualifications:
- Experience:
- 10+ years of experience with ServiceNow, including deep
technical expertise in ITSM, ITAM, SecOPs, GRC, and TPRM
modules.
- Strong experience in architecture and design of ServiceNow
platform implementations, including workflows, custom apps, and
integrations.
- Proven experience leading technical teams, process governance
and delivering large-scale projects.
- Technical Skills:
- Proficiency with scripting languages (JavaScript, Glide, etc.)
in the context of ServiceNow platform development and Service
Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
- Strong understanding of CMDB, Asset Management, Discovery,
Portal, Incident, Problem, and Change Request Management
processes.
- Experience integrating ServiceNow with external systems via
REST/SOAP APIs, Integration Hub and Spokes.
- Nice to have Perl and Python programming in Linux
environment.
- Experience with Agile, Scrum and Kanban development
methodologies.
- Leadership & Communication:
- Demonstrated ability to mentor technical teams, ensuring a
collaborative and high-performance culture.
- Excellent verbal and written communication skills, with the
ability to present complex technical concepts to business leaders
and stakeholders.
- Education/Certifications:
- Bachelor's degree in IT, Business, or related field preferred
or equivalent work experience.
- ServiceNow Certified Implementation Specialist (ITSM, ITAM, or
similar).
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ITIL v3/v4 certification is a plus.
- Certified Technical Architect (CTA) is a big plus.
This position is based in our Reston, VA office
The pay range is $164,300- $222,300.
The anticipated annual base salary range for this position is noted
above, however, base pay offered may vary depending on job-related
knowledge, skills, experience. Verisign offers a discretionary
bonus which is based on individual and company performance, and
certain roles may be eligible for discretionary stock
awards.Verisign is an equal opportunity employer. That means we
recruit, hire, compensate, train, promote, transfer, and administer
all terms and conditions of employment without regard to their
race, color, religion, national origin, sex, sexual orientation,
gender identity, age, protected veteran status, disability, or
other protected categories under applicable law.
Additional Information:
Staffing agency policy: No fees will be paid for unsolicited
resumes submitted to Verisign or our employees by third
parties.
Keywords: Verisign, Wheaton-Glenmont , Senior ServiceNow Developer, IT / Software / Systems , Reston, Maryland
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