System Administrator - Level III
Company: Beyond SOF
Location: Fort George G Meade
Posted on: April 2, 2026
|
|
|
Job Description:
Position Summary Client is seeking a System Administrator -
Level III to provide support for implementation, troubleshooting
and maintenance of IT systems. The System Administrator will manage
the IT system infrastructure and any processes related to these
systems. Essential Job Functions Provides support for
implementation, troubleshooting and maintenance of IT systems.
Manages the daily activities of configuration and operation of IT
systems. Provides Tier 1 (Help Desk) problem identification,
diagnosis, and resolution of problems. Provide assistance to users
in accessing and using IT systems. Provides support to IT systems
including day-to-day operations, monitoring and problem resolution
for all of the client/server/storage/network devices, mobile
devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation)
problem identification, diagnosis, and resolution of problems.
Provides support for the escalation and communication of status to
agency management and internal customers. Optimizes system
operations and resource utilization, and performs system capacity
analysis and planning. Provides support for the dispatch system and
hardware problems and remains involved in the resolution process.
Provides in-depth experience in trouble-shooting IT systems.
Configures and manages UNIX and Windows operating systems and
installs/loads operating system software, troubleshoots, maintains
integrity, and configures network components along with
implementing operating systems enhancements to improve reliability
and performance. Provides detailed analysis and feedback to agency
management and internal customers for escalated tickets. Supports
the design of systems, mission architecture and associated hardware
Directs and possess a working knowledge and understand of system
administration interdependencies as part of the Service Oriented
Architecture (SOA). Analyzes and resolves complex problems
associated with server hardware, applications, and software
integration. Minimum Required Qualifications Due to the nature of
this position and the information that employees will be required
to access; U.S. Citizenship is required. Fifteen (15) years of
experience in programs and contracts of similar scope, type, and
complexity within the Federal Government is required. Five (5)
years of additional system administration experience may be
substituted for a Bachelor’s Degree. Bachelor’s Degree in a
technical discipline from an accredited college or university is
required. Required Security Clearance: TS/SCI with CI Poly. Strong
customer service/client facing skills. Demonstrate strong
analytical skills. Excellent oral and writing skills. Local travel
may be required.
Keywords: Beyond SOF, Wheaton-Glenmont , System Administrator - Level III, IT / Software / Systems , Fort George G Meade, Maryland